Effective 14 October 2026 · ForgeAI Studio Ltd (company no. 17175307), Oldbury, United Kingdom.
Honesty over output
We optimise for real commercial outcomes, not AI volume. The Service will not fabricate testimonials, statistics, screenshots, pricing or results. Where a metric needs a real source, we say so rather than invent a number.
Human in control
AI drafts and recommends; you decide. Every account starts on Ask me before publishing: your posts and your first messages to new people wait for your approval. At every setting, a first email goes only to people on a list you have approved. In the default mode, finished pages on your GrowthDept site and quick replies to people who write to you can go out without a click, and Approval-only mode in Controls holds new work for your approval. If you raise the setting, safe posts can go out without a further click, and a post that claims something about your business that cannot be checked is held for you. Department switches and budget caps still apply, and Pause or Emergency stop holds new work. Outbound content also passes automated checks before it goes out.
Grounded in your truth
Generated content and analysis are grounded in your real business profile, genuine assets and connected data. Claims are checked against that truth before a post or page goes out, and a claim that cannot be supported is held for you.
Data & training
We send only the data needed to produce a result to our AI provider, acting as our processor. We do not sell your data, and we do not use it to train third-party models for unrelated purposes.
Platform respect
We use official APIs within granted scopes, follow platform policies, and never scrape or evade platform rules.
Accountability
AI output can still be wrong — review important items before relying on them. Tell us about issues at support@novastacks.co.uk so we can improve.