Is Your Managing Agent Actually Doing the Job?

Download the free Managing Agent Audit Checklist — written by an independent consultant, not an agent — and know exactly what your portfolio should be receiving.

Download the Free Checklist

The frustration every portfolio landlord reaches eventually

You appointed a managing agent to take the pressure off. But at some point maintenance starts slipping, communication becomes one-way, and you find yourself chasing updates you should never have to ask for. The problem is you're not always sure what good management actually looks like — which means it's difficult to know whether what you're receiving is acceptable, or whether something important is quietly being missed.

A checklist written from the outside, not the inside

Gates Consultancy Group is an independent property management consultancy — not an agent, not a contractor, and not affiliated with the firms it reviews. The Managing Agent Audit Checklist reflects the same structured lens applied when auditing management arrangements on behalf of property owners: objective, clear, and entirely on your side. Download it, work through it against your current arrangement, and you'll know where the gaps are.

How it works

Enter your name and email address and the checklist arrives in your inbox immediately — no call to book, no form to complete beyond your details. Work through it at your own pace: every point is written in plain language so you do not need to be a property professional to use it. If what you find raises serious concerns about your current arrangement, Gates Consultancy Group offers an independent review that goes deeper — but the checklist is a complete, standalone resource and that next step is entirely your choice.

Why this comes from an independent consultant

Most guidance on managing agents originates from within the industry — from the agents themselves, from trade bodies their membership fees fund, or from comparison platforms that earn referral income for introductions. Gates Consultancy Group sits outside all of that. As an independent consultancy, the only interest here is an accurate picture of what is actually happening inside your management arrangement. The checklist is built on the same principles used in a professional audit: structured, evidence-led, and written without a preferred outcome.

Frequently asked questions

Is this checklist just a lead-in to selling me a paid review?

No. The checklist is a complete resource you can use entirely on your own without any further involvement from Gates Consultancy Group. If working through it surfaces concerns serious enough to warrant a deeper independent look, that option exists — but it is not a condition of downloading and you will not be steered toward it.

What happens after I give my email address?

You receive the checklist. From time to time Gates Consultancy Group sends updates relevant to portfolio landlords — regulatory changes, things managing agents commonly overlook, practical guidance on property management standards. You can unsubscribe at any point, and your details are never shared.

My properties are with a well-known national agent — does this still apply?

Yes. The issues covered in the checklist — financial transparency, maintenance oversight, responsiveness, reporting standards, contractor oversight — appear just as frequently in large national chains as in smaller local firms. The checklist is designed to be applied regardless of who manages your portfolio or how large they are.

Stop guessing. Know exactly what your portfolio is receiving.

You do not have to accept vague service and hope the important things are being handled. The Managing Agent Audit Checklist takes less than an hour to work through and gives you a clear, structured picture of where your management arrangement stands right now. Download it, use it, and make your next decision from a position of clarity rather than frustration.

Download the Free Checklist

Download the Free Checklist