Find Out What Your Managing Agent Is Really Costing You

Answer five straightforward questions about your block or portfolio and see exactly where management underperformance is most likely to be costing you — before it compounds further.

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When nobody is checking the managing agent, the costs stay hidden

When your managing agent controls the contractors, the accounts, and the reporting, there is nobody in the chain whose job it is to challenge them. Service charge overruns, contractor markups that were never benchmarked, compliance gaps, poorly planned major works, and insurance that has never been tested against the market — these are the areas where money leaves a portfolio quietly and consistently. Most landlords only discover the scale of the problem when something goes visibly wrong, or when an independent specialist looks at the same numbers and asks different questions.

The Gates Consultancy ROI Calculator shows you where your portfolio is most exposed

You do not need audited accounts or precise figures to use this tool. It is built around the five areas a specialist would examine in a management review — cost controls, contractor oversight, major works planning, compliance, and reserve fund health. You answer based on what you know and, just as importantly, what you are uncertain about. The calculator maps your answers to the risk areas most commonly found in underperforming management arrangements and gives you a plain-language picture of where an independent review is most likely to recover value.

Identify whether your service charges are being properly controlled and benchmarked against the market
Surface compliance and legislative risks that could lead to costly remediation if left unchecked
Assess whether contractor and maintenance spend reflects genuine market rates or unchallenged habit
Understand whether major works planning and reserve fund contributions are on track
Pinpoint the specific areas where independent scrutiny is most likely to change the outcome

How it works

The calculator takes around three minutes to complete. You work through five sections — each covering one of the core areas where managing agents most commonly underperform. At each step, you rate your current confidence level and flag anything you cannot easily answer. At the end, you receive a summary that shows which areas carry the most risk for your specific situation. If the results point to meaningful gaps, the natural next step is a free independent review with Gates Consultancy Group, where a specialist goes through the detail properly and gives you a written assessment you can act on — whether that means reforming the current arrangement or understanding your options.

Why independent scrutiny is different — and why Gates Consultancy Group

An independent consultant has no commercial relationship with your managing agent, no stake in the contractors on your block, and no financial reason to tell you that everything is acceptable when it is not. Gates Consultancy Group exists specifically to do what in-house teams and incumbent managing agents cannot: review the management of your property from the outside, with no prior relationships to protect and no incentive to soften the findings. That structural independence is what changes the quality of the assessment. The findings are not filtered through someone who also needs to preserve the working relationship. They are the findings — and they give you the leverage to act.

Frequently asked questions

The calculator has flagged potential gaps — does that mean I have to change managing agent?

Not necessarily. An independent review will tell you whether the issues are structural, meaning a change is the right move, or whether they are things your current agent could address with the right pressure applied. Either way, the review gives you a clear position and a basis for the conversation.

I do not know all the figures for my block — can I still get useful results from the calculator?

Yes. The tool is designed for exactly this situation. You answer based on what you know and flag the areas you are uncertain about — because uncertainty itself is a meaningful signal. A landlord who cannot easily answer questions about contractor benchmarking or reserve fund health is, in most cases, already working with a gap that warrants a closer look.

Is the independent review genuinely free, or is there a commercial catch?

The initial independent review is free. Gates Consultancy Group is a paid consultancy, so if you subsequently want a full written audit, detailed reporting, or ongoing specialist support, that is a separate and transparent conversation. The initial review is a real assessment by a specialist — not a sales call framed as one.

See where your portfolio stands — then get a straight answer

Use the calculator below to work through the five key areas of property management performance. If the results show meaningful exposure, book your free independent review with Gates Consultancy Group and get an honest assessment from a specialist who has no stake in the status quo.

Start the Calculator